At Miss Mary Boutique Spa, we are committed to providing a peaceful, relaxing, and professional atmosphere for all of our guests.
To help ensure the best possible experience for everyone, we kindly ask that you review and respect the following Spa Policies.
Arrival Time
Please plan to arrive on time for your appointment. Late arrivals may result in a shortened service as a courtesy to the next scheduled client. We appreciate your understanding and effort to help us stay on schedule.
Cancellation Policy
At Miss Mary Boutique Spa, we truly value our clients and appreciate your cooperation with our cancellation policy.
We kindly request at least 24 hours’ notice to cancel or reschedule any appointment without incurring a charge. If you do not cancel within this timeframe, your appointment will be considered confirmed.
No-show appointments will be charged in full to the credit card or gift card used to hold the reservation.
Thank you for your understanding and support as we strive to provide the best possible service for all of our clients.
Cancellations made less than 24 hours notice to the appointment will result 100% charge of reserved service amount.
- No Show appointments will be charged in full.
Payment Policy
Due to our cancellation policy, a valid credit card is required at the time of booking to secure your appointment.
For payment, we gladly accept Visa, Mastercard, American Express, Discover, Miss Mary Boutique Spa gift certificates, and cash.
Unfortunately, we do not accept out-of-state personal checks.
Please note: Any checks returned due to insufficient funds will incur a $25.00 fee.
We appreciate your understanding and support in helping us maintain a smooth and respectful experience for all clients.
Product Return Policy
Unopened and unused products in their original packaging may be returned within 14 days for a full refund (with receipt).
Right of Refusal of Services
For the safety, comfort, and well-being of our service providers and guests, Miss Mary Boutique Spa and any independent contractors reserve the right to refuse service to anyone, at any time, for any reason.
We are committed to maintaining a professional, respectful, and safe environment for all.
Gift Certificates
Gift certificates are available in any denomination and may be used toward spa services or retail products.
-
They are non-refundable and have no cash value.
-
Gift certificates may be purchased in person or over the phone using a credit card.
-
We are happy to email them directly to the recipient of your choice.
Give the gift of relaxation and self-care—perfect for any occasion
Service Availability
At Miss Mary Boutique Spa, we take pride in the extensive training and experience of our team. As a result, the availability of certain services may vary based on each provider’s schedule and specific qualifications.
During the summer months, we may limit bookings for new clients in order to prioritize availability for our year-round guests and loyal summer clients.
We truly appreciate your understanding